Hello everyone,
I am a Master student at Goethe University of Frankfurt. I live here with my 2-year old son and my husband. My son was born in Frankfurt.
A month ago I had an appointment to extend our residence permits. Because of COVID, I had submitted all the documents by post and be email 2 months before the expiration. After several emails and conversations, my last question to the immigration officer was:
"Is everything OK, with our documents for the residence permit?"
His answer was "Yes, we have made an appointment for you. Please come with your passports."
The day of the appointment he gave to me and my family Fiktionbescheinigung instead of residence permit. He gave me a paper saying that we had to present additional documents to receive residence permit. When I asked what were those documents that we needed 6 months time to collect, he said it was written in the paper he gave to me. As I do not know German I could not read it there. I came home, translated the list of the documents he gave to me and I saw that I had presented all of them. I sent an email again to him that I had presented all the documents and requested again to let me know what documents he needed. It was about a month ago and I still have no answer. I know he has no right to act in this way.
My question is what are my options in this case.
I will appreciate any help